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Know the Rules Before You Play

ironbets operates where state law permits, and these legal terms set out exactly what that means for your account, your data, and your rights.

State-dependent accessAccount eligibility rulesData rights explainedPayPal, Venmo, Play+ policy contextContact paths for legal requests
ironbets Know the Rules Before You Play
ACCOUNT SECURITY PRACTICES

How We Protect Your Data and Account

Security and data handling are not afterthoughts here. Every account is protected with SSL encryption in transit and at-rest encryption for stored payment credentials. When you link PayPal or Venmo, we store a tokenized reference — not your full account credentials. Data requests and deletion inquiries are handled by a dedicated compliance team, not routed through general customer support.

Encryption in Transit

All data exchanged between your device and our servers is encrypted via SSL. This covers login, deposits via PayPal or Venmo, and account settings changes.

Tokenized Payment Storage

We store a secure token for your linked PayPal, Venmo, or Play+ account — never raw card or wallet credentials — reducing exposure in any data incident.

Data Retention Policy

We retain account and transaction records for the period required by state gaming regulations. You can request a summary of your stored data by contacting our compliance team.

Right to Request Changes

You can request correction or deletion of personal data not required for regulatory retention. Submit the request through Help in your account or via the legal email contact.

LEGAL CONTACT PATHS

Reach Us for Legal or Account Questions

Legal questions move faster when you use the right channel. For account-specific concerns — eligibility disputes, data requests, or payment policy questions — contact us directly using the paths below. We handle written legal requests separately from general account support, and we aim to respond within the timeframe your state's consumer protection rules require.

Team online

Live Chat

Open the chat icon from any page inside your account. Suitable for quick policy questions and account eligibility checks in real time.

Email — Legal Requests

Send written data requests, term disputes, or state-eligibility questions to our legal contact address found in your account settings under Help.

Account Support Center

Log in, go to Help, and open a support ticket flagged as a legal or compliance matter — tracked separately from standard account issues.

Common Legal Questions About Your Account

These are the questions we actually get asked about access rules, data handling, and what happens when you contact us with a legal request. Straightforward answers — no runaround.

Access depends entirely on your state's law. We operate only where online casino and sportsbook activity is permitted. Check your state's gaming authority website to confirm eligibility before opening an account.

We store your registration details, transaction history, and tokenized payment references for PayPal, Venmo, or Play+. Regulatory retention periods vary by state, and you can request a summary at any time.

Yes, for data not subject to mandatory regulatory retention. Submit a written deletion request through your account's Help section or via the legal email contact, and our compliance team will respond in writing.

Contact us through the legal email path listed in your account's Help section. Flag the specific term and your state — we'll respond in writing and document the exchange on your account.

No. We store only a secure token that references your PayPal or Venmo account. We cannot initiate transactions without your explicit approval at checkout, and we never store your full wallet credentials.

We post changes on this page with a revised date at the top. If a change materially affects your rights, we'll also send a notification to your registered email before the update takes effect.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.